WhatsApp

Dispute Resolution Policy

This Dispute Resolution Policy describes how Eximjobs.com (run by M/s. Bhagirathi international) We collect, use, and share personal information when you use our job portal website (the "www.eximjobs.com") and the services provided through the Site (the "Hiring Services").

At www.eximjobs.com we are committed to providing a fair and efficient process for resolving disputes that may arise between users, including job seekers, employers, and other parties. This Dispute Resolution Policy outlines the procedures for resolving disputes through mediation and arbitration.

Informal Resolution:

We encourage users to attempt to resolve disputes informally by communicating directly with the other party involved. Users should make reasonable efforts to discuss their concerns and reach a mutually acceptable resolution.

Mediation:

If a dispute cannot be resolved informally, either party may request mediation to facilitate communication and negotiation. Mediation involves the appointment of a neutral third-party mediator who assists the parties in reaching a voluntary agreement.To initiate mediation, the requesting party must submit a written request to the Site's administration at admin@eximjobs.com. Both parties must agree to participate in mediation and abide by the mediator's decisions. The mediator will facilitate discussions between the parties and may propose solutions to help resolve the dispute. The goal of mediation is to reach a mutually acceptable resolution that satisfies the interests of both parties.

Arbitration:

If mediation is unsuccessful or if both parties agree to bypass mediation, the dispute may proceed to arbitration. Arbitration involves the appointment of a neutral arbitrator who reviews the evidence and issues a binding decision to resolve the dispute.To initiate arbitration, the requesting party must submit a written request to the Site's administration at admin@eximjobs.com. Both parties must agree to participate in arbitration and abide by the arbitrator's decision. The arbitrator will conduct a fair and impartial review of the dispute, including any evidence and arguments presented by the parties. The arbitrator's decision will be final and binding on both parties and may be enforced in a court of law.

Legal Recourse:

If a dispute cannot be resolved through mediation or arbitration, either party may pursue legal recourse through the appropriate judicial channels. The Site's administration will cooperate with legal authorities and provide assistance as required.

Confidentiality:

All communications, discussions, and documents related to dispute resolution proceedings, including mediation and arbitration, will be treated as confidential and may not be disclosed to third parties without the consent of both parties.

Contact Us

If you have any questions or concerns about the Dispute Resolution Policy or need assistance with resolving a dispute, please contact us at admin@eximjobs.com. We are committed to facilitating fair and equitable resolutions for all users.